Information Technology Best Practices White Papers

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Exploring Business and IT Friction: Myths and Realities
sponsored by BMC Software, Inc.
WHITE PAPER: This whitepaper explores the sources of friction between business users and IT and offers up recommendations on how to adjust your strategy to minimize these problems.
Posted: 27 Feb 2014 | Published: 17 Apr 2013

BMC Software, Inc.

Resolve Performance Issues Within Your Citrix XenApp Environment
sponsored by Riverbed Technology, Inc.
WHITE PAPER: This white paper introduces an innovative application performance management technology that could be very valuable to IT professionals who frequently troubleshoot performance issues across a Citrix server, saving time and taking the guesswork out of the analysis.
Posted: 04 Aug 2014 | Published: 31 Dec 2013

Riverbed Technology, Inc.

Business Analytics – Pushing Toward Relevance
sponsored by IBM
WHITE PAPER: Learn how IT can improve its overall contribution to business innovation with an action-oriented business intelligence (BI) and analytics strategy.
Posted: 24 Jan 2012 | Published: 24 Jan 2012

IBM

Implementing Best Practices: The Dell Management Console and ITIL
sponsored by Dell and Symantec
WHITE PAPER: The Dell™ Management Console Powered by Altiris™ from Symantec™ provides a comprehensive management platform based on standardized IT Infrastructure Library (ITIL) processes—facilitating the adoption of industry best practices and helping streamline and simplify IT management in enterprise data centers.
Posted: 15 Oct 2009 | Published: 01 Mar 2009

Dell and Symantec

Service Desk Consolidation Cuts Costs and Increases Service Quality
sponsored by BMC Software, Inc.
WHITE PAPER: The service desk is the last place you should try to cut back. For external-facing organizations, quality support keeps customer loyalty and repeat business high and ensures that partners and suppliers can do business with you cost effectively. Read this white paper to discover the path to proper service desk consolidation and its many benefits.
Posted: 18 Jun 2009 | Published: 15 Jun 2009

BMC Software, Inc.

The 7 Deadly Skills Your IT Team Should Possess
sponsored by Skillsoft
WHITE PAPER: This resource examines IT skill shortages, how to minimise them within your company, and 7 deadly skills that your IT team should possess.
Posted: 18 Apr 2012 | Published: 18 Apr 2012

Skillsoft

4 Key Requirements for Integrated Physical/Virtual Infrastructure Management
sponsored by EMC Corporation
WHITE PAPER: Access this white paper to discover an operations management tool that can support your virtual and physical IT environment. This solution provides full physical/ virtual topology, virtual storage discover, easy integration with VMware, and more.
Posted: 26 Jul 2012 | Published: 24 Jul 2012

EMC Corporation

SUSE Linux Enterprise Point of Service Data Sheet
sponsored by SUSE
WHITE PAPER: This white paper outlines an enterprise-class Linux operating system that increases the flexibility and reliability of your IT environment. Inside, discover the top benefits of this system that is tailored specifically to meet your needs.
Posted: 07 Jun 2012 | Published: 07 Jun 2012

SUSE

Taming the Digital Dragon: The 2014 CIO Agenda
sponsored by Gartner
WHITE PAPER: Explore this Gartner report to learn how the CIO and IT management roles are changing to meet rising trends in IT and innovation. Learn what the "digital dragon" is, and how IT teams can leverage innovation and technology change to gain competitive advantage. Read on to learn more.
Posted: 27 Jun 2014 | Published: 27 Jun 2014

Gartner

Running IT as a Business: Seven Steps to Aligning IT with the Business
sponsored by SAS
WHITE PAPER: This white paper outlines the 7 steps to aligning IT with the business. Find out what they are and how they can help your business provide customer-driven results.
Posted: 27 Jun 2011 | Published: 27 Jun 2011

SAS