IP Voice White Papers

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Investing in IP Phones: How to Control Costs, Now and Later
sponsored by Cisco Systems, Inc.
WHITE PAPER: Businesses that use voice over IP (VoIP) service and IP phones gain many advantages. No wonder desktop IP phones are used by more than a third of small and medium-sized businesses surveyed in Europe and North America. Continue reading to learn more and discover how to make the best investment through seven key questions.
Posted: 20 Jan 2011 | Published: 20 Jan 2011

Cisco Systems, Inc.

OSS and CRM - Integration That Pays
sponsored by Comarch Telecommunications
WHITE PAPER: Previously, putting up with the gap between CRM and OSS worlds has been a viable - though not optimal - strategy for most operators. But now that the telecommunications industry is undergoing the "communications and content over IP" transformation, service providers are starting to redesign their business models and to rethink the infrastructure.
Posted: 06 Jan 2009 | Published: 06 Jan 2009

Comarch Telecommunications

Transforming your Contact Center…”SIP-ly” Stated
sponsored by AT&T Corp
WHITE PAPER: Many businesses are investigating new ways to transform your voice now and prepare for the future of communications. This means taking a look, at and moving to, an IP-based communications infrastructure.
Posted: 21 Sep 2011 | Published: 21 Sep 2011

AT&T Corp

Building a Small Office Network: Getting Started
sponsored by Cisco Systems, Inc.
WHITE PAPER: Building a small office network means starting with a foundation of switches and routers. The following guide will help you understand the difference between switches and routers and develop a clear vision for what your network foundation needs.
Posted: 10 Oct 2008 | Published: 10 Oct 2008

Cisco Systems, Inc.

A Business Guide to MPLS IP VPN Migration: Five Critical Factors
sponsored by XO Communications
WHITE PAPER: Uncover five critical factors for a successful migration to an MPLS IP VPN service in this whitepaper. Learn the evolving needs of today’s enterprise networks and uncover how an MPLS-based IP VPN can help you fulfill these wants and needs.
Posted: 25 May 2012 | Published: 30 Apr 2012

XO Communications

Transforming your voice, video and collaboration infrastructure: The IBM journey toward unified communications
sponsored by IBM
WHITE PAPER: Access this whitepaper to learn more about unified communications in the workplace and how your company can transform your voice, video, and collaboration infrastructure.
Posted: 08 Dec 2011 | Published: 08 Dec 2011

IBM

Revitalizing Healthcare Delivery with Mobile Communications: Making the Case for BlackBerry Adoption
sponsored by BlackBerry
WHITE PAPER: This paper is the fourth in a four-part series that addresses mobile communications in the healthcare industry. Part Four zeroes in on the features and capabilities that make BlackBerry smartphones an ideal match for healthcare industry requirements.
Posted: 08 Nov 2007 | Published: 08 Nov 2007

BlackBerry

Small Business VoIP: The Basics
sponsored by Cisco Systems, Inc.
WHITE PAPER: Small business VoIP combines voice and data together on a single, secure network allowing your employees to stay connected with the people and data they need. The following is a guide to why you might want to consider a small business VoIP system.
Posted: 25 Sep 2008 | Published: 25 Sep 2008

Cisco Systems, Inc.

Cisco and IBM: Enhancing the Way People Work through Unified Communications
sponsored by IBM Line of Business
WHITE PAPER: Collaboration will be made easier and communications will be enhanced. Individuals and teams will work more effectively-when, where and how they choose-without sacrificing security or productivity. Learn how in this white paper.
Posted: 03 Mar 2008 | Published: 01 Aug 2007

IBM Line of Business

Cisco IOS Digit Manipulation
sponsored by Global Knowledge
WHITE PAPER: Platform digit manipulation may be needed for many business phone calls as they traverse their gateways. his guide explores the role of digit manipulation techniques and various is ways it can benefit for your business.
Posted: 21 Jan 2014 | Published: 31 Dec 2013

Global Knowledge