WHITE PAPER:
This paper explains Ten hidden e-discovery hazards reviewing everything from databases and storage to instant messages and smartphones which can help ward off e-discovery surprises.
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Improper data collection can jeopardize the admissibility or reliability of data and can result in substantial costs and potential sanctions. After reading this whitepaper you will fully understand the proper data collection process.
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In this whitepaper, discover how using unified communications (UC) in your contact center can help you increase effective communications between employees and clients, which will improve your customer satisfaction, retention, and loyalty rates.
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This paper shows you how selecting an integrated messaging security solution reduces wasted IT effort, allows centralized management and permits a single support resource without the finger-pointing that can happen in a multi-vendor environ...
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Instant Messaging (IM) is a valuable business communications tool for your company but its widespread adoption brings the risk of potential worms and viruses. This paper examines seven steps for managing, securing, and auditing your company's use of IM.
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Analyst report which includes new or expanded discussion of Open Services for Lifecycle Collaboration, Rational Requirements Manager, Quality Manager, Insight, and IBM Software Delivery Services for Cloud and Rational Asset Manager.
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This critical resource provides configurations that can be used to architect Lync 2010 infrastructures ranging from 500 to 25,000 users so that you organization's communications are efficient and effective.
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Microsoft Lync is transforming the communications landscape by enabling more collaborative and engaging interactions. This resource counts down the top 10 considerations for deploying Lync on smartphones and tablets.
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Avaya moves customers toward Unified Communications to support complex and flexible work environments. The consultative process begins with a business assessment to understand the communication patterns, and to see where business processes slow down.
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A complete end-to-end messaging solution in a virtualization-enabled platform for Microsoft Exchange 2007 can provide a number of technical and operational benefits. This document provides an overview of this end-to-end infrastructure that takes advantage of the best-of-class technologies from Cisco, EMC, and VMware.
