Hot Spots White Papers

(View All Report Types)
A Manager's Guide to Wireless Hotspots: How to Take Advantage of Them While Protecting the Security of Your Corporate Network
sponsored by Motorola Solutions
WHITE PAPER: This paper discusses the security risks inherent in public Wi-Fi Internet access and the best ways to mitigate these risks. It also discusses the benefits of hosting a corporate hotspot of your own.
Posted: 19 Aug 2009 | Published: 01 May 2007

Motorola Solutions

Learning to Compete: IT's Next Transformation
sponsored by EMC
WHITE PAPER: This white paper demonstrates how IT leaders can compete for the business of their stakeholders. Read now to learn how to look, act and deliver IT services in the same manner as the providers competing for your internal customers.
Posted: 26 Jul 2013 | Published: 13 Mar 2013

EMC

Delivering IT as a Service With a Software-Defined Data Center
sponsored by VMware, Inc.
WHITE PAPER: This informative white paper explains what ITaaS actually is, as well as the opportunities and challenges it delivers.
Posted: 28 Jun 2013 | Published: 31 Dec 2013

VMware, Inc.

IBM Tivoli Service Request Manager White Paper
sponsored by IBM
WHITE PAPER: This IBM white paper will show you how you can help your organization manage incidents and problems, restore critical services, and minimize service desk calls in this white paper.
Posted: 22 Oct 2010 | Published: 15 Jan 2010

IBM

Dell SupportAssist FAQ
sponsored by Dell, Inc. and Intel®
WHITE PAPER: This whitepaper features a series of frequently asked questions regarding Dell's SupportAssist technology.
Posted: 22 May 2014 | Published: 23 May 2013

Dell, Inc. and Intel®

Cloud Intelligent Network: Connect the World of Many Clouds
sponsored by Cisco Systems, Inc.
WHITE PAPER: Uncover how an intelligent network is the key to creating a successful cloud environment for your users.
Posted: 07 Mar 2012 | Published: 30 Dec 2011

Cisco Systems, Inc.

IBM Service Management: Driving growth for Managed ICT Service Providers
sponsored by IBM
WHITE PAPER: Integrated Service Management offerings from IBM are designed to help managed service providers (MSPs) accelerate growth by supporting cost reduction programs, service delivery excellence, and the enablement of new and innovative business models such as cloud-based services.
Posted: 03 Oct 2011 | Published: 03 Oct 2011

IBM

IT as a service provider: Accelerating business results
sponsored by Dell Software
WHITE PAPER: In this resource, learn how you can increase collaboration between business and IT, with a multi-cloud management technology. Read on to discover how it enables IT to take and maintain control over cloud operations, while seamlessly meeting all the needs of business users.
Posted: 31 Oct 2013 | Published: 23 Oct 2013

Dell Software

IT Management 2.0: Four Steps to Intelligently Fulfill Demand Across the IT Application and Service Delivery Lifecycle
sponsored by SERENA Software, Inc.
WHITE PAPER: Read this white paper to learn how a process-based approach to managing application demand can finally help IT service organizations give their user base what they want—more revenue, more market share, and more customers.
Posted: 01 May 2012 | Published: 30 Apr 2012

SERENA Software, Inc.

Study Reveals Cloud Expectations, Concerns and Experiences
sponsored by Cisco Systems, Inc.
WHITE PAPER: There is no doubt that cloud computing is changing the IT landscape, but it may also be changing IT's position within business dynamics and objectives. This comprehensive whitepaper presents the findings of a recent survey of IT decision makers on the impact of cloud computing business-wide.
Posted: 12 Nov 2013 | Published: 03 Oct 2013

Cisco Systems, Inc.