Call Agents White Papers

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MarketScope for Unified Communications for the SMB Market, North America
sponsored by Cisco Systems, Inc.
WHITE PAPER: This exclusive resource examines the current state of the UC market for SMBs, detailing which providers can give your organization the tools and solutions you need to thrive in today's business environment.
Posted: 26 Jun 2014 | Published: 26 Jun 2014

Cisco Systems, Inc.

Composite applications - Break the delivery logjam with HP Service Virtualization
sponsored by Hewlett Packard Enterprise
WHITE PAPER: This whitepaper takes a look at service virtualization, and how it can speed application development by replicating unavailable components, and improve quality control with multiple scenario testing.
Posted: 07 Nov 2013 | Published: 03 Dec 2012

Hewlett Packard Enterprise

Protect Your Web Applications from the OWASP Top 10
sponsored by IBM
WHITE PAPER: Applications, mobile devices, cloud computing, and web APIs unlock tremendous business opportunities—however, they also open your systems up to a broader set of unknown users. In this resource, you'll learn the basics of securing your web applications from the OWASP Top 10.
Posted: 22 Jun 2015 | Published: 31 Aug 2012

IBM

SaaS Takes Center Stage in 2014
sponsored by IBM
WHITE PAPER: Learn how subscription-based business applications are expected to make an even bigger impact in 2014 and beyond in this informative infographic.
Posted: 02 Oct 2014 | Published: 29 Jul 2013

IBM

Software-defined Storage: the overall benefits
sponsored by IBM
WHITE PAPER: This brief video cuts through some of the confusion surrounding SDS and tells you what to look for – and what to avoid – when choosing an SDS product.
Posted: 18 Mar 2015 | Published: 18 Mar 2015

IBM

SaaS vs. Premise-based Monitoring: 9 Reasons Why SaaS Makes More Sense
sponsored by LogicMonitor
WHITE PAPER: Access this resource for the 9 benefits of SaaS, and to find out why server and network monitoring is ideal for a cloud-based model.
Posted: 05 Mar 2014 | Published: 05 Mar 2014

LogicMonitor

An Integrated Approach to Managing Application Security
sponsored by IBM
WHITE PAPER: This white paper will discuss the major challenges organizations face when protecting apps from today's threats and examines solutions you can leverage to enable risk-based app security.
Posted: 05 Mar 2014 | Published: 31 Oct 2013

IBM

The Role of Session Manager in Applying Features to Calls via Sequenced Applications, Part 1
sponsored by Global Knowledge
WHITE PAPER: Access this exclusive paper to find out how the Communication Manager, once defined as an Entity within the Avaya Aura Session Manager, can be configured as a feature server within a sequenced application.
Posted: 17 Dec 2013 | Published: 17 Dec 2013

Global Knowledge

Reduce data center complexity when you 'go virtual'
sponsored by HPE and Intel®
WHITE PAPER: Access this exclusive, in-depth resource to find out how HP's latest solution for virtual environments can benefit your organization.
Posted: 04 Mar 2014 | Published: 31 Dec 2013

HPE and Intel®

What’s New with IP Office 8.1
sponsored by Avaya
WHITE PAPER: This brief guide details the new features and improvements of the communications system IP Office 8.1, explaining how this tool can help you support increased scalability, integrated video collaboration, increased mobility, and more.
Posted: 18 Jun 2013 | Published: 31 Dec 2012

Avaya