Customer Interaction Centers Multimedia

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Visa Desjardins Provides a Differentiated Customer Experience sponsored by Genesys WEBCAST: Access this video case study today to learn how Visa Desjardins – the largest financial cooperative group in Canada – optimized customer service delivery by investing in a new blended call center environment. Posted: 16 Sep 2013 \| Premiered: Feb 27, 2013 TOPICS: Call Center Management \| Call Center Services \| Call Center Software \| Call Centers \| Contact Center Management \| Contact Center Services \| Contact Center Software \| Contact Centers \| CRM \| CRM Services \| CRM Software \| Customer Interaction Services \| Customer Service \| Customer Support Software

Business Edition 6000 Business Data Sheet sponsored by Cisco Systems, Inc. VIDEOCAST: Cisco Unified Communications Manager Business Edition 6000 delivers the superior performance, system redundancy, and broad application integration you need. Ideally suited to businesses with 100 to 1000 employees, it's an ideal choice when migrating from analog, digital, or hybrid-PBX phone systems. Posted: 08 Sep 2011 \| Premiered: Sep 7, 2011 TOPICS: Communications Systems \| Contact Centers \| Network Infrastructure \| Networking \| Unified Messaging \| Unified Messaging Systems \| Videoconferences \| Videoconferencing Systems \| Voice Networking

Introducing Avaya Collaborative Cloud sponsored by Avaya WEBCAST: This brief webcast explores Avaya’s Collaborative Cloud strategy, which wishes to showcase how the cloud can improve your communications and collaboration, changing the way your enterprise works. Posted: 30 Apr 2012 \| Premiered: Apr 30, 2012 TOPICS: Cloud Computing \| Cloud Management \| Collaboration \| Communications Networks \| Contact Centers \| Mobile Workers \| Private Cloud \| Private cloud computing \| Public Cloud \| Public cloud computing \| Unified Messaging \| Videoconferences

Business Edition 6000 Business Data Sheet sponsored by Cisco Systems, Inc. VIDEOCAST: Cisco Unified Communications Manager Business Edition 6000 delivers the superior performance, system redundancy, and broad application integration you need. Ideally suited to businesses with 100 to 1000 employees, it's an ideal choice when migrating from analog, digital, or hybrid-PBX phone systems. Posted: 28 Oct 2011 \| Premiered: Oct 28, 2011 TOPICS: Communications Systems \| Contact Centers \| Network Infrastructure \| Network Management \| Networking \| Unified Messaging \| Unified Messaging Systems \| Videoconferences \| Videoconferencing Systems \| Voice Networking

The ROI of AppSec: Getting your Money's Worth from Your AppSec Program sponsored by Veracode, Inc. VIDEO: This video will take a look at the real costs of fixing vulnerabilities and how to maximize the ROI of your application security program. Posted: 17 Jan 2018 \| Premiered: 17 Jan 2018 TOPICS: IT Management

Do You Effectively Manage Complex Data Transformation? sponsored by IBM VIDEO: Discover how to manage transformation with a single solution as data flows through the enterprise. Posted: 20 Jan 2017 \| Premiered: 20 Jan 2017 TOPICS: IT Management

SWOT Assessment: IBM B2B Cloud Services sponsored by IBM WEBCAST: Discover the strengths, weaknesses, opportunities, and threats of IBM B2B Cloud Services in this Ovum analysis. Posted: 20 Jan 2017 \| Premiered: Jan 20, 2017 TOPICS: IT Management

Vertical Industry Opportunities for Digital Business sponsored by Hewlett-Packard Enterprise WEBCAST: Leverage Gartner's market insight to perfect your vertical industry strategies. Posted: 08 Feb 2017 \| Premiered: Feb 8, 2017 TOPICS: IT Management

Stop Living in the Past: A New Approach to Application Security sponsored by Veracode, Inc. WEBCAST: This webcast will discuss how organizations should evolve their security strategies as users and apps become the risk focal point. Watch to learn how. Posted: 17 Jan 2018 \| Premiered: Jan 17, 2018 TOPICS: IT Management

Driving Strategic Value With B2B Integration Services sponsored by IBM WEBCAST: Interested in an additional $3 million in revenue and over 300% ROI? Learn how to achieve these numbers. Posted: 20 Jan 2017 \| Premiered: Jan 20, 2017 TOPICS: IT Management