ANALYST REPORT:
This IDC Vendor Spotlight reviews Cisco's collaboration services. This paper also reviews IDC research on the overall collaboration market, including unified communications (UC), and looks at the impact and benefits of collaboration services on customers and partners.
EZINE:
In this week's Computer Weekly, we talk to Merlin Entertainments – operator of Legoland and Alton Towers – about how digital saved the company when Covid shut its theme parks. We find out how data analytics can help to track greenhouse gas emissions. And Southern Water explains how data supports vulnerable customers. Read the issue now.
EZINE:
In this week's Computer Weekly, we reveal our annual UKtech50 list of the most influential people in UK IT. We talk to this year's winner, HM Revenue & Customs CIO Jacky Wright about the challenges of government IT during Brexit. And we also examine the issues around upgrading SAP's ERP system to S/4 Hana. Read the issue now.
EBOOK:
This report explores transitioning from reactive to proactive field service model, highlighting 5 priorities. Read on to understand them and to see how ServiceNow enhances operations by connecting teams, streamlining tasks, and empowering customers with its platform and Field Service Management app.
WEBCAST:
AI is reshaping field service, cutting manual work, and enhancing technician focus on key tasks. But success depends on a cautious, iterative method, quality data, and apt tech and talent. Read the full paper to learn how AI is reinventing field service and to view a checklist for generative AI field service use cases.
EGUIDE:
In this e-guide we take a look at how digital transformation is shaking up the Nordic region and placing CIOs at the forefront of the social and economic changes that come with it. Norway, Denmark, Sweden and Finland are all heading in the same direction at a pace. This e-guide features an article about each.
EGUIDE:
The results of our 2019 IT Priorities survey are in, and they show the good news that IT budgets are rising faster than they have for many years. Cloud remains the top spending priority for this year, but IT automation is growing fast as a major investment area.
EZINE:
Swedish citizens are becoming more concerned about the activities of social media companies and are reducing their online interaction with them as a result.
EGUIDE:
In this e-guide, we look at Finland and how state investment is being used in a milestone project involving public and private sector organisations to understand the applications of the technology. And we hear how Spanish bank BBVA is examining the complex financial problems that could be solved by quantum computing.
