RESEARCH CONTENT:
Ludo Houdenaert distils a lifetime of experience on managing performance in the IT department into this collection of interactive presentations, written especially for Computer Weekly.
WHITE PAPER:
This resource examines how big data analytics is helping communications service providers (CSPs) to better understand customer behaviors, drive customer loyalty, and improve experiences. Inside, discover an enterprise-grade infrastructure designed for big data workloads.
EGUIDE:
The annual growth rates for managed services have accelerated over the past year and many MSPs are moving toward value-based pricing according to Kaseya research. Read on to find out why.
EGUIDE:
According to industry hiring gurus, 50% of a company's success attributes to the talent in the organization, so absorbing a few best practices for hiring can go a long way. In this expert e-guide, hiring expert Michael Schmidtmann details the 7 mistakes that MSP hiring managers make in recruiting salespeople and explains how to avoid them.
WHITE PAPER:
Evolve to Thrive: From Operational to Management Excellence, successful companies are connecting disparate management strategies to align performance networks, not just transactional activities. Read how Oracle's Strategy-to-Success framework can guide you on your evolutionary journey to Management Excellence.
WHITE PAPER:
This white paper analyzes overcoming entrenched legacy obstacles and attitudes with a paradigm shift on the part of channel partners. Find out how you can cultivate successful and profitable MSP relationships.
WHITE PAPER:
Uncover five critical factors for a successful migration to an MPLS IP VPN service in this whitepaper. Learn the evolving needs of today’s enterprise networks and uncover how an MPLS-based IP VPN can help you fulfill these wants and needs.
CASE STUDY:
Pitney Bowes Group 1 Software customer communication management (CCM) solutions allow Shenzhen Telecom to provide customized billing, while greatly enhancing operational efficiency and customer satisfaction.
WHITE PAPER:
Enterprises need to give employees a full, flexible and configurable managed desktop environment to meet diverse business requirements and user productivity needs. Find out how HP can help.
EGUIDE:
This E-Guide from MicroScope.co.UK offers advice that will help MSPs and VARs find the ideal remote monitoring and management (RMM) solution for their organization.
