WHITE PAPER:
This whitepaper discusses the advantages of taking a proactive approach to leveraging data can reveal fast, effective pathways to improving quality. Read on to find out how to stop being reactive with your workflow improvements, and how focusing on quality can help mitigate risk.
WHITE PAPER:
CRM solutions, like Siebel, automate complex business processes where high levels of application performance are crucial. Read this whitepaper to learn best practices in Siebel CRM Performance Management.
EZINE:
Tracking and identifying virtual machines on physical hosts or sorting out the source of I/O bottlenecks requires administrators to do investigative work. Software management tools can help, but business processes are also important for handling virtual system management. Learn some tips to make managing virtual environments a little bit easier.
EZINE:
Download Perform today for informative and insightful articles including how open source is changing the face of enterprise software, tips from the field on how to ignite enterprises to reach new levels of performance excellence, and deliver unmatched insight to users.
ASSESSMENT TOOL:
Find out how IBM Rational® can provide you with solutions to improve organizational efficiency, reduce your TCO, and position your organization for long-term growth. Choose a solution that addresses one or more of your needs, and the tool will help you determine your ROI or estimate the value your organization could attain with IBM Rational.
EGUIDE:
In this expert e-guide, learn what you need to know about aligning business process management (BPM) with application architecture, and how to ensure you get the most business value from new technologies and tools.
EGUIDE:
In this SearchCRM.com expert e-guide, get an inside look at common practices for measuring contact center and organizational performance, and learn how you can transform metrics into a world-class customer experience.
CASE STUDY:
This case study explains how Virgin Media, a leading provider of broadband, TV, mobile phone and home phone services in the UK, was able to realize significant workforce gains with a cloud-based learning and performance management system.
WHITE PAPER:
The following white paper addresses the severe pressures weighed out by the consumer market today. Inside, discover how marketing performance analytics can help marketers address and act upon the marketing pressures.
